Friday 9 and 23 June 2023  |  09:00 - 17:00 CET

During this training the most important social skills are discussed. Through exercise and practice, you will learn how communication works in practice, which communication mechanisms exist, the importance of emotions and how to deal with them. You will get an insight into your own communication style, the role of personality within communication, the difference between assertive and aggressive communication styles, communication skills such as asking open questions, listening, getting more information, how to handle feedback, etc.

This training is a two-day interactive training. During the course of these two days you will practice various communication skills in small groups. You will receive some intermediary assignments to make sure you can apply the different models/ techniques in your day-to-day practice.

  • Language: English
  • Delivery method: physical
  • Location: Campus Middelheim - room to be confirmed
  • Lecturer: Hanneke Kennes from Evermind is an experienced trainer with extensive knowledge of transferable skills and this in very diverse organisations and with a multitude of target audiences.