In case of a conflict between a doctoral researcher and a supervisor, the following steps can be taken:
1. A dialogue between the doctoral researcher and the supervisor is the starting point;
2. If the relationship between the doctoral researcher and the supervisor is disturbed, anyone involved can inform the chair of the Individual PhD Commission (IPC) and ask her/him to convene the IPC. The IDP will help to solve potential misunderstandings, mediate between the persons concerned and help to find a solution that is acceptable to all parties;
3. In case of problems, the doctoral researcher can always be assisted by the central ombudsperson (Werner Jacobs), who will further mediate.