Zie: website MICADO
In 'MICADO: Migrant Integration Cockpits and Dashboards', experts from public administration, migration research, and IT create an EU-wide applicable business intelligence solution in support of migrant arrival and participation processes, and pilot it in Antwerp, Bologna, Hamburg, and Madrid. The solution leverages existing and new data to design attractive digital services for three user groups: 1) public authorities for labour, health, education and housing, 2) engaged civic society, and 3) migrants and refugees. Added value is generated by a) delivery of customized information and services via user-centric interfaces (dashboards, cockpits); b) gathering of data consensually provided by migrants and helpers in their cockpits; c) creation of strategic operational knowledge through data analysis and visualisation; and d) direct communication and data exchange between involved stakeholders and institutions. Key technical elements are chatbot language interfaces and automatic translation services for the migrants’ cockpit, which facilitate access to integration services, communication with authorities, and data acquisition.