Quality Management and Integrated Management Systems

Course Code :2000RECKWA
Study domain:Safety Science
Academic year:2019-2020
Semester:2nd semester
Contact hours:48
Study load (hours):168
Contract restrictions: No contract restriction
Language of instruction:Dutch
Exam period:exam in the 2nd semester
Lecturer(s)Johan De Waele

3. Course contents *

The following course items will be explained in detail, using practical case examples:

basic principles of ISO 9001 quality management system standard

quality management principles defined by the ISO 9000 standard

process model based quality management system aspects

process analysis and related risk management

process management principles and quality risk inventory

the "plan - do - check - act" PDCA quality principles according to Deming

what specifically to measure, monitor and analyse from quality point of view and related concept of continuous improvement

integrated quality assurance and total quality management (TQM), used to further improve the organisation performances

basic structure of the new High Level Structure (HLS), applied for every new and revised ISO standard

the important link between the quality (ISO 9001) management system standard and the safety & health (OHSAS 18001) + environmental (ISO 14001) management system standard, as foundation for efficient management system integration

basic principles of the OHSAS 18001 and future ISO 45001 standard, related to safety & health management system

basic principles of the ISO 14001 standard, related to environmental management system

basic principles of the ISO 50001 energy management and ISO 27001 information security management system standard

structure of the ISO 26000 sustainable development standard

performance of internal management system audits and audit checklist application

external auditing and certification of management systems

literature & references

During this course, the important principles "say what you do" and "do what you say" will be illustrated by numerous real life cases and experiences.