Centralised management + task allocation

Marketing and Communications Department
E-Campus
  • information architecture and corporate identity monitoring;
     
  • monitoring the website's user-friendliness;
     
  • liaising between faculties, departments, centres, research units and institutes;
     
  • coordinating with ICT ('customer' role);
     
  • coordination and guidelines for web editing;
     
  • final draft editing;
     
  • editing central pages, news, calendar;
     
  • training and coaching for local (decentralised) content managers;
     
  • centralised management of metadata facet filters;
     
  • centralised management of shortened URLs;
     
  • centralised management of rights groups;
     
  • web analysis;
     
  • search engine optimisation;
     
  • management reporting
  • hosting;
     
  • domain names;
     
  • content management system – development and optimisation;
     
  • admin rights;
     
  • database integration (PeopleSoft, SisA, academic bibliography, etc.);
     
  • electronic forms;
     
  • enrolment options – log-ins; 
     
  • web analytics;
     
  • helpdesk for technical problems – use of CMS;
     
  • CMS manual;
     
  • development of further tools and features in consultation with the Communications Department.
  • website security

 

Local (decentralised) content managers

Content managers should ensure that the content on their web pages:

  • is correct;
  • is up-to-date;
  • is available in both Dutch and English (central services + faculties, research units as applicable);
  • is the same in both Dutch and English;
  • only contains information, images and downloads which they hold the copyrights for;
  • was developed according to the web editing guidelines, the Style Guide and Anysurfer;
  • adheres to the privacy guidelines for electronic forms.

In addition, content managers are the first point of contact for all staff from their faculty, research unit, centre, etc. when it comes to questions about the external website.

We aim to keep the number of local content managers under control as far as possible. The aim is to facilitate communication with this target group, to organise regular training and to make web editing as efficient and consistent as possible.

  • Each faculty is allowed to appoint a maximum of 5 local content managers.
  • Each research group is allowed to appoint 2 or 3 local content managers.
  • Subsites designed for projects, conferences or collaborations are best managed by the faculty's or research unit's content manager. If this is not possible, the faculty or research unit should appoint a dedicated content manager.