Do the prices listed on your website include VAT?
Internal services to employees at the University of Antwerp are exempt from VAT.
For external services, the prices listed for the courses include 21% VAT but the prices listed for consultancy do not yet include 21% VAT.
I am affiliated with the University of Antwerp. Is it possible to pay the internal rate and send the bill to an external organization?
All employees of the University of Antwerp – regardless of FTE or voluntary status – are entitled to our services at the internal rate. However, billing externally is a more costly procedure due to administrative overhead and VAT. Therefore, we can only offer our internal rates if the services can be billed internally at the University of Antwerp.
I am unable to make it to the course I registered for. How do I cancel my registration and will I get reimbursed?
As is mentioned in the cancellation policy, cancellation with full refunding is possible until one week before the start of the course. We make an exception for absence due to medical of family emergency reasons, as long as you have a doctor’s note or other appropriate proof. Cancellations and absences need to be reported via email (statua@uantwerpen.be).
Do I receive a certificate for attending a course?
Certificates of attendance will be sent to the to the registered e-mail address upon full completion of the course.
Participants who are absent without prior notification or without a valid reason may not be eligible to receive a certificate of attendance.
In the event of an unauthorized absence, course fees are non-refundable and no reimbursement will be provided.
In addition, it is possible to take an exam after the course. Passing this exam results in an additional certificate.
How to pay for the courses?
This information ia available here.
What is StatUa cancellation policy?
The cancellation policy is detailed here.