Abstract
Public service organizations are increasingly using networks of volunteers and professionals to support, guide and provide services to vulnerable groups. Against this background, this study (1) analyzes the structure of networks and positions in networks of volunteers and professionals public service organizations, and (2) analyzes how professionals, volunteers, and patients evaluate these networks. This research develops and validates theoretical assumptions about networks between individuals working together in the roles of volunteers and paid staff. Our project has a strong empirical component. Given the nature of the research questions, we will combine quantitative and qualitative research methods, including interviews, network analysis and evaluation research. The planned research will contribute to the literature on social networks, social work, and volunteer management.
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