Once you have enrolled and paid your tuition fees, you can obtain your study certificates using the SisA selfservice module (in the section "Documents": study certificate and certificate for Foreign office).
You can only do this if you have enrolled using a diploma or credit contract. If you enrolled with an exam contract, you will need to request a study certificate from the registrar's office.
You can obtain study certificates for the current academic year up to and including 30 June using the selfservice module. If you need a study certificate between 1 July and the end of the academic year, you should request this from the registrar's office. Certificates for other academic years can only be obtained from the registrar's office.
Can you see your payment in the SisA selfservice module (section: "Finances") but no study certificates? First check if your enrolment has been blocked in your selfservice account (section: "Home: Holds"). You may also have to switch off your pop-up blocker. If this is not the case, then contact the registrar's office as soon as possible.
Please note that study certificates cannot be used when applying for a scholarship or family allowance. All details relating to your enrolment are transferred digitally to the Scholarship Office and the National Family Allowance Service (see this link for information about family allowance certificates). You can also check your details yourself online at the website of the Government of Flanders: Studentenportaal. Attempting to use a study certificate in these cases may be interpreted as an abuse of the system.