Your bike broke down! What to do now? Luckily we have bicycle repair on all campuses!
Kijk hier voor de Nederlandse versie
UAntwerp has an on-demand bicycle repair service where employees and students can go to have their bikes repaired by technicians of Werkmmaat as part of a training and employment process.
Registering your bike for on-demand bicycle repair is easy!
- Place your bike in the correct shed
- Hand in your bicycle key (via reception or in the key box near the shed)
- Fill out the online form here --> LOGIN + PASSWORD can be found in the tabel below! Still need more help? Call Mobiliteit on 03/265 32 40
- Call to Werkmmaat (n°: check table below) to double check if your bike is correctly registered
- Your bike will normally be repaired and returned within the day if you requested the repair before 10 o'clock.
- In case of maintenance, make sure to make clear arrangements with Werkmmaat by phone on when and how long you can miss your bike.
- You will receive your key back at the reception or you will receive a text message with the code to open key box
- You will receive the invoice by email
Are you visiting De Wielredders yourself? Be sure to bring your student or staff card and show it when you drop off your bicycle, because only then will you enjoy the discount on working hours as a UAntwerp student or staff member!
Bike pick up (collection cost 5 euro) | ||||
Campus | Leave your bike at | Leave your bike key at | workshop phone number | login & password for digital registration |
CDE | In front of building D | Reception in building D | 03 888 81 36 | login: CDE password: fietspunt |
CGB | Bike shed F.1 (between building V and the bike lane towards Middelheim) | Key box* inside the shed | 03 888 81 36 | login: CGB password: fietspunt |
CMI | Shed near building A | Key box* at shed | 03 888 81 36 | login: CMI password: fietspunt |
CST | Shed at Zomaar een Dak Prinsstraat 32 | Zomaar een Dak, desk of Gert Van Langendonck Pr.32,010 | 03 435 26 01 | login: zomaareendak password: fietspunt |
CST | Bicycle cellar De Meerminne Sint-Jacobsstraat (use your student card to open the gray gate) | Key box* in bicycle cellar | 03 435 26 01 | login: meerminne password: fietspunt |
CST | Campus Mutsaard, entrance through the white gatehouse in Mutsaardstraat | Ontwerpwetenschappen, director’s house Karin Thuy | 03 435 26 01 | login: facow password: fietspunt |
CST | GATE 15/ STAN - Kleine Kauwenberg 15 | Reception at GATE 15/STAN | 03 435 26 01 | login: gate15 password: fietspunt |
Drop off the bike yourself | ||||
near CST | At De Wielredders, Paardenmarkt 24, 2000 Antwerpen. | 03 435 26 01 | ||
Without an appointment, every working day between 9:00 - 12:30 & 13:00 - 17:00. Except for Tuesdays - only open in the morning 9:00 - 12:30. Closed on public holidays, in the weekends and between Christmas and New Year. | ||||
on your way | De Wielredders Lier Antwerpsestraat 47, 2500 Lier 03 488 18 51 lier@dewielredders.be mon - fri : 9h-17h Closed on public holidays, in the weekends and between Christmas and New Year. | De Wielredders Mortsel (fietsherstelpunt station Oude God) Stadsplein 5A, 2640 Mortsel 03 888 81 36 fietspuntmortsel@werkmmaat.be mon - fri : 9h-17h Closed on public holidays, in the weekends and between Christmas and New Year. | ||
*Only hand in the key, remove any other objects like keyhangers
What about electric bicycles?
Werkmmaat takes care of all the usual repairs such as flat tyres, broken brakes, etc., including on electric bikes! Repairs to the bike's electronics (such as the motor, battery and on-board computer) can be carried out after consultation and subject to availability, depending on the type of motor and stock levels.
How much does that cost?
The normal working hours are 54 euros per hour. However, as a UAntwerp student or staff member, you receive a discount and only pay 49 euros per hour. The collection fee is 5 euros (not applicable if you hand in your bicycle to De Wielredders yourself). Material and consumption costs are added to this. This discount is applicable in all the locations of De Wielredders (also Lier and Mortsel).
How do I pay?
You will receive an invoice by email containing a payment link. At De Wielredders you can only pay with bancontact, they also accept ecocheques.
Want to know more about Werkmmaat and their services?
For the crew of the bicycle repair service, we can count on an excellent collaboration with the non-profit organization Werkmmaat from the social economy. Read their story and the countless other projects they work on "op MensenMaat" here. For more information on their bike repair services visit their websites www.mobielfietsherstel.be and www.dewielredders.be
Fix your bike yourself with our bike repair boxes or kiosks!
You can also tinker with your bike yourself with the tools from one of the University's repair boxes or bike repair kiosks!
Every campus has several bike repair boxes that you can borrow. In such a box you will find materials for maintenance and minor repairs, such as a bicycle pump, pliers, cone wrench, inner tubes, brake cables and insulation tape.
A bike repair kiosk is a robust column equipped with a pump and 8 common tools such as tyre lifters, screwdriver, adjustable spanner, ....
The exact locations where you can find these bike repair boxes and kiosks can be found in the student portal or on Pintra.