The effects of expressing empathy/autonomy support using a COVID-19 vaccination Chatbot : experimental study in a sample of Belgian adults
Bron
JMIR Formative Research - ISSN 2561-326X-7 (2023) p. 1-16
From message to messenger : should politicians lead-by-example to increase compliance with public health directives?
Bron
Health communication - ISSN 1041-0236-38:14 (2023) p. 3393-3408
The importance of authenticity in organizational crisis communication via social media
Bron
Social media and crisis communication / Jin, Y. [edit.]; Austin, L. [edit.]-p. 106-116
Informing the public matters : a field experiment during an ongoing health crisis in Belgium
Bron
Journal of contingencies and crisis management - ISSN 0966-0879-30:4 (2022) p. 354-364
Preparing to face the media in times of crisis : training spokespersons' verbal and nonverbal cues
Bron
Public relations review: a journal of research and comment - ISSN 0363-8111-46:2 (2020) p. 1-11