This embodied conversational agent looks very human and as old as I feel! The effect of perceived agent anthropomorphism and consumer-agent age difference on brand attitude

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Journal of marketing communications - ISSN 1352-7266- (2023) p. 1-29
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Managerial response strategies to eWOM : a framework and research agenda for webcare

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Tourism management - ISSN 0261-5177-98 (2023) p. 1-18
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Perspectives on advancing the advertising field for academics and practitioners : celebrating 40 years of the International Journal of Advertising

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International journal of advertising - ISSN 0265-0487-42:1 (2023) p. 1-12
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