After you have enrolled as a student at the University of Antwerp, you will receive a student login and a student card. These will give you access to a range of the University of Antwerp's online applications, the libraries and so on:

Student account

After your first enrolment at the University of Antwerp you will receive a student account (login and password). The student account is activated within 24 hours of being issued.

You will need this account to use the following services:

• SisA selfservice module: This is the online student administration system. You can use it to:
  • Check and change your personal details
  • Check your study programme
  • Enrol on your programme components
  • A user manual is available here or download the complete SISA manual here.
• Webmail: You will receive a UAntwerp email address. You can check your email at https://mail.student.uantwerpen.be or through the student portal. All communication with students is sent to the UAntwerp email address so make sure you check your UA inbox regularly!
• The Blackboard learning environment: This is your electronic learning environment. All the courses you have enrolled in are listed in Blackboard. Lecturers can upload information about their course, the PowerPoint presentation used during lectures, course materials, etc.
• The computers in the computer rooms.
• The libraries and the study areas.

Student card

Once you have enrolled, paid your registration fee and uploaded your photo (check the procedure here) in SISA, you will receive a student card from the registrar's office. Your student card will be kept at IOB until you arrive in Antwerp. Should you need to show your student status prior to your arrival in Antwerp, then you can download a digital student card from SISA. Check the procedure here.

Your student card has a unique student number and photo. It is your own personal property. All students have one and you should always have it with you on campus. Take good care of it. If you lose or damage your student card, you can get a new one from the registrar's office:

• Your first replacement is free and can be sent to you by post.
• For every subsequent replacement of your student card, you will be required to pay €10 per card and you will need to pick it up in person.

Study certificates

Once you have enrolled and paid your tuition fees, you can obtain your study certificates (certificate of registration) using the SisA selfservice module (in the section "Documents": study certificate and certificate for Foreign office).

You can obtain study certificates for the current academic year up to and including 30 June using the selfservice module. If you need a study certificate between 1 July and the end of the academic year, you should request this from the IOB student office.