Student Information Point

Welcome to the Student Information Point

What are the opening hours of the Student Information Point?

2026​

  • 1 September to 31 October: open continuously from 9 AM to 4 PM
  • 1 November to 20 December: open from 9 AM to 12 PM and from 1 PM to 4 PM
  • 21 December to 24 December: open from 9 AM to 12 PM and from 1 PM to 4 PM available online (email, telephone and helpdesk)
  • 25 December to 3 January: closed

2027

  • 4 January to 7 February: open from 9 AM to 12 PM and from 1 PM to 4 PM
  • 8 February to 28 February: open continuously from 9 AM to 4 PM
  • 1 March to 11 July: open from 9 AM to 12 PM and from 1 PM to 4 PM


How to reach the Student Information Point?

You can contact us via the Helpdesk, by email, via chat, or by telephone.

If you prefer to ask your question in person, you are welcome to visit our help desk at Stadscampus (Building E) or Campus Drie Eiken (Building G). No appointment is required, so feel free to drop by.

What can the Student Information Point help me with?

At the Student Information Point, you'll always be greeted with a smile. If you have any of the following (or similar) questions, we'll be happy to help:

Not quite sure what your question is? No problem. Our colleagues will be happy to think along with you and point you in the right direction.

  • What sports activities are available on campus?
  • I'd like to take part in a cultural activity. How can I register?
  • The examination period causes me a lot of stress. Can I get tools to help me manage it?
  • Where can I find the student restaurant?
  • I'm unsure about my rights as a tenant in student accommodation. Can I get advice on this?
  • I have to pay for my studies on my own. Am I eligible for financial support?
  • I'm not feeling very well at the moment. Can I talk to someone about it?
  • I have a physical disability. Can I receive additional support?
  • Sometimes I need a quiet place to pray or reflect. Where can I go?
  • I'm not sure whether I have the right study method. Can I get help with this?
  • How can I stand for election to the Student Council?
  • Can our student association receive support from the university?
  • ...

Contact

Student Information Point
Show email address
Tel.
+32 3 265 48 72
Stadscampus - Building E (above Agora Caffee)
Campus Drie Eiken - Building G

Social Service

helps you with financial support and questions about study grants, going to school, child allowance, health insurance, student jobs, ...

Care coordinators

help you with questions about studying with a disability (dyslexia, AD(H)D, etc.), a student-entrepreneur status, a top-level sports status or an artist status.

Student psychologists

Support you with personal problems such as stress, fear of failure, not feeling good about yourself, ...

Study coaches

Help you get started studying at higher education. Learn to study and plan strategically!

Career coaches

guide you through the first steps in your professional career. What kind of job suits you, how to draft a CV and cover letter, how to shape your LinkedIn profile?

International Student Housing Office

for questions about your student room, your rental contract or a rental dispute

Other services

you can also come to us with questions about sports, culture, komida (student restaurant), transport, world view, student participation and the student organisations at UAntwerp.

Important: short, informative questions can be sent by e-mail. If you prefer to have an individual conversation with a student counselor, study coach, student psychologist, functional impairment officer or with the social service to discuss your situation: make an appointment. 

Appointments are to be made live, by chat or by telephone. 

If you already made an appointment and still cannot come, please cancel at least 24 hours in advance.